Repair 21: Understanding Your Personal Value in Downtown Work

Why your role matters more than you think

The Problem

You do a lot.
You solve problems others do not see.
You hold things together.

And yet, your work often feels invisible.

You are expected to be flexible, passionate, and grateful, even when the responsibility keeps growing and the support does not.

This disconnect wears people down quietly.

Why This Keeps Happening

Personal value gets blurred when:

  • Downtown work is framed as “just passion”

  • Results are shared broadly, but labor is not

  • Success is expected, not explained

  • The role has grown without being redefined

  • No one has named what would happen if you were not there

When value is not articulated, it is easily overlooked.

The Fix

You do not need to justify your existence. You need to name your value clearly.

Here is how to fix it.

Step 1: Write Down What You Actually Do

Not your title.
Not your job description.

Write what you handle in reality:

  • Decisions you make

  • Problems you prevent

  • Relationships you manage

  • Risks you reduce

Invisible work still counts.

Step 2: Translate Your Work Into Outcomes

For each responsibility, ask:

  • What does this protect?

  • What does this enable?

  • What would break without it?

Outcomes make value visible to others.

Step 3: Separate You From the Role

Your value is not your willingness to absorb more.

Healthy roles have:

  • Defined scope

  • Clear expectations

  • Reasonable limits

Burnout is not a badge of importance.

Step 4: Practice Saying What You Contribute

This is not bragging.
It is clarity.

Practice one sentence:

“My role exists to ___ so that ___ can happen.”

If you cannot say it, others will not see it.

Common Mistakes to Avoid

  • Letting passion replace boundaries

  • Assuming others understand your role

  • Waiting for recognition instead of naming value

  • Measuring worth by exhaustion

Clarity protects both you and the work.

What to Do This Week

Try this short exercise:

⬜ List 10 things you handled last week

⬜ Circle the ones only you could do

⬜ Translate 3 into outcomes

⬜ Write 1 clear value statement

⬜ Save it for future conversations

Understanding your value changes how you show up.

How We Help

This is a common focus of Professional Coaching and Support that happens during our Organizational Capacity Building, where we help practitioners articulate their value, clarify their role, and advocate for sustainable expectations.

Keep Going

This post is part of The Downtown Repair Manual, a field guide to fixing common downtown problems one issue at a time.

Your work matters, even when it is not loud.

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Repair 22: How to Ask for a Raise in Your Role As Executive Director

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Repair 20: How to Fix Inconsistent Business Hours Downtown